Dental clinic: pilot project
-35% missed calls in 6 weeks
Dental clinic: pilot project
The clinic was losing patients to missed calls during peak hours. We connected automatic waitlist calling and SMS reminders - missed calls dropped by 35% in the first six weeks.
Sound familiar?
12-15 missed calls per day, waitlist called manually once a week
The fix
Automatic waitlist calling on every cancellation, SMS reminders a day before the visit
How we did it
- Audited the booking funnel and reasons for missed calls
- Automatic waitlist calling on every cancellation
- SMS reminders to patients a day before their visit
Have a technical problem?
Leave a request - we'll get in touch to work out how to approach your specific problem.
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